FAQ

If you've got questions you need answered, you've come to the right page.

Here are a list of answers for some of the questions we get asked the most.

 

How do I get started with my first delivery?

 

We are proud to say that we are now fully licensed and completely recreational. No medical recommendation is required. We just need a picture of your ID which can be either texted to us (310-721-7340) or uploaded to our website. The link is here:

 

https://theluckymembership.com/pages/sign-up

 

What are the hours of operation?

Because of the COVID outbreak we are operating on a slightly smaller scale to ensure the safety of our customers and employees. Our current hours are

Mon-Sat 11:30am - 8pm

Sunday: 11:30am - 6:30pm

What is the delivery minimum?

The minimum to get a delivery driver out to you is $35. This is simply because of the volume of orders we get and needing to ensure we can keep our delivery times down. This $35 minimum is for both card and cash. 

 

How Can I Pay?

We accept cash, card or NFC payment (tap to pay). Please pay with the driver upon delivery.

 

What pesticides are used in your flower?

Absolutely NONE. All of our flower is 100% certified organic and fully tested.

 Testing

All flower is guaranteed to be tested at a State licensed facility. These tests may vary and are out of our control, we try to stay up to date with our listings but tests can change the THC or Cannabinoid amount overnight or even hourly, and sometimes it is not fully reflected in the listing. The differences are minimal (from 0.01% - 2% is the norm) and they will most likely go unnoticed. However, if you are unhappy with the % change on a product please let us know immediately and do not open the product/break the seal. We can either exchange it or refund you during business hours. This is extremely rare and is generally nothing to worry about.

What about Tipping?

Tips are infinitely appreciated by our drivers. Every tip they get they keep, and if you enjoy the service it is a great way to show gratitude!